Insurance Claims
Insurance Claims
Insurance claims can seem especially confusing during the stressful time following a theft or loss. Ann-Louise Jewellers has a dedicated insurance claims team to help simplify this experience and process your claims and replacements smoothly and efficiently, liaising directly with your adjuster.
We work with several of the largest insurers. Our aim is to provide you with a fair replacement value for your cherished jewellery pieces you have acquired over the years.
To request a replacement quotation from us, please click on the link below and fill out our claims form in full:
Once we receive this, we will review the information and contact you to set up an appointment at a store location near you. We will then work with you to compile a quotation for the items and submit the quote to your adjuster for review.
You may also call us at 1-844-873-6341 ext 247 or ext 245 or email us at insurance@annlouise.ca and include your name, claim number, insurer name, adjuster details, and applicable documents (receipt, appraisal, pictures) for faster processing.
Jewellery Appraisals
It is important to have independent jewellery appraisals for your significant pieces so that if they do get lost or stolen, we have the basic information to work with when quoting. Bring them in to our store so that we can ensure we are quoting the same quality of stones and metals that you originally had. Clear and close up pictures are also very helpful.
Replacements
Ann-Louise Jewellers has multilingual staff that can provide services in English, Persian, Korean, Mandarin, and Cantonese. You can replace your jewellery with existing items found in our stores or place a special order. We carry many watch and jewellery brands such as Longines, Tissot, Citizen, Bulova, Swarovski and Pandora. We also replace 22K, 24K, Canadian diamond jewelry, and ideal cut diamonds through our signature Lumina diamond line.
If your distinctive piece needs to be custom made, the insurance division offers design and custom make services through our Ann-Louise studios to replace special pieces created by our experienced goldsmiths, diamond setters, and stone buyers. Hundreds of styles have been uniquely designed in platinum, 10K, 14K, 18K white and yellow gold as well as 19K white gold to create new meaning and memories through quality and craftsmanship. To understand the custom make process and see a sample of our work, please click on the link below:
Custom Make and Bespoke Jewellery
We are able to directly invoice your insurer for the replacement.
Find an Ann-Louise Jewellers Store Near You
We have 15 locations in major shopping centres throughout BC and Alberta (Vancouver, Burnaby, Richmond, Surrey, Langley, Coquitlam, Victoria, Prince George, Kamloops, Kelowna, and Calgary).