FREE SHIPPING on orders $99 or more within Canada.  Free and easy returns. 

annlouise-shipping-policy

SHIPPING POLICY

We offer the following shipping options for online purchases:

Pick-up in store:

Pick-up of your online purchase is available in one of our retail locations for free for any purchases even under $99. The pick-up in store option appears in the 2nd tab of the checkout process 'Shipment Options'. Shipments of items to be picked up in one of our stores may take ​up to 10 business days to arrive, depending on store availability. A confirmation e-mail will be sent to notify you that the items are ready for pick up. Do not go to the store until you receive this confirmation e-mail. When going to the store to pick up your items, please show the store the credit card that was used for the purchase and your photo identification. Any shipments to the store are free of charge. 

Shipments to Canada:

All purchases $​99 and up (​​before tax) and shipped within Canada are free of charge. All purchases below $99 (​before tax) are subject to a flat rate $20 shipping charge. Please allow approximately 5 to 10 business days for your item to be shipped. All shipments are made through FedEx or Canada Post. Shipments cannot be made to a post office (P.O.) box number. When your order is ready to be shipped, a shipment tracking number will be e-mailed to you.

Shipments to the U.S.:

All purchases shipped to the U.S. are subject to a flat rate $30 shipping charge. Please allow approximately 8 to 10 business days for your item to be shipped. All shipments are made through FedEx or Canada Post. Shipments cannot be made to a post office (P.O.) box number. When your order is ready to be shipped, a shipment tracking number will be e-mailed to you.

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