FREE SHIPPING on orders $99+ within Canada. Free and easy returns. See our response to COVID-19.

COVID-19

COVID-19 UPDATES

May 28th 2020

We appreciate your understanding, and are happy to announce the re-opening of all our physical store. The following locations are now open with reduced hours. Click on the below store for information regarding hours.

Vancouver | CF Pacific Centre – Friday May 22nd 
Burnaby | Metropolis at Metrotown – Friday May 22nd
Kelowna | Orchard Park Shopping Centre – Friday May 22nd
Kamloops | Aberdeen Mall – Friday May 22nd
Richmond | CF Richmond Centre – Friday May 22nd
Calgary | CF Market Mall – Friday May 22nd
Surrey | Guildford Town Centre – Saturday May 23rd 
Victoria | Mayfair Shopping Centre – Saturday May 23rd
Coquitlam | Coquitlam Centre – Sunday May 24th
Langley | Willowbrook Shopping Centre – Monday May 25th
Victoria | Hillside Centre – Wednesday May 27th
Victoria | The Bay Centre - Friday May 29th
Prince George | Pine Centre - Friday May 29th

Follow us on Facebook, Instagram, Twitter for more updates. 

The health and safety of our customers, staff, and our community remains a priority for us. In response to COVID 19, we have applied new policies and procedures to create a safe shopping environment. In addition to enhanced cleaning procedures and social distancing measures, our staff will be required to wear facial coverings and will be washing their hands frequently during their shifts. 

You may notice some changes with our in-store experience. To be aligned with social distancing and safety protocols that are recommended by public health officials, we kindly ask our customers to observe and follow the below procedures. 

  • If you are feeling unwell, please refrain from entering our stores. 
  • We will be limiting the number of customers in our stores. To reduce wait times, you may wish to schedule an appointment by contacting your preferred store. 
  • We encourage customers to wear a mask while shopping in our stores.
  • Customers will not be permitted to try on earrings at this time
  • We encourage the use of a credit or debit card when paying for your transactions

We will provide free shipping on all orders $99 and over. For items purchased starting May 13, 2020, we will also be extending our return policy to 30 days from the date of purchase for a limited time period. Please note that there may be longer than normal processing and shipping times. Orders may take up to two weeks to be shipped to you.

Should you have any questions or concerns, please email us at info@annlouise.ca

Thank you and we look forward to serving you as always.

Ann-Louise Team