Purchase by December 12 for your item to arrive by Christmas.

FREE SHIPPING on orders $199 or more within Canada.  Free and easy returns. 

annlouise-shipping-policy

SHIPPING POLICY

**Purchase by December 12 for your item to arrive by Christmas.  All purchases made after December 12 should expect longer processing times.  Normal processing times resume on January 3, 2019.

We offer the following shipping options for online purchases:

Pick-up in store:

Pick-up of your online purchase is available in one of our retail locations for free for any purchases even under $199. The pick-up in store option appears in the 2nd tab of the checkout process 'Shipment Options'. Shipments of items to be picked up in one of our stores may take ​up to 6 business days to arrive, depending on store availability. A confirmation e-mail will be sent to notify you that the items are ready for pick up. Do not go to the store until you receive this confirmation e-mail. When going to the store to pick up your items, please show the store a copy of your invoice and your photo identification. Any shipments to the store are free of charge.

Shipments to Canada:

All purchases $​199 and up (​​before tax) and shipped within Canada are free of charge. All purchases below $199 (​before tax) are subject to a flat rate $20 shipping charge. Please allow approximately 5 to 10 business days for your item to be shipped. All shipments are made through Federal Express. Shipments cannot be made to a post office (P.O.) box number. When your order is ready to be shipped, a shipment tracking number will be e-mailed to you.

Shipments to the U.S.:

All purchases shipped to the U.S. are subject to a flat rate $30 shipping charge. Please allow approximately 8 to 10 business days for your item to be shipped. All shipments are made through Federal Express. Shipments cannot be made to a post office (P.O.) box number. When your order is ready to be shipped, a shipment tracking number will be e-mailed to you.

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